Welcome to TrustLoop, a Consent Management software tool.
By accessing the TrustLoop application or using our landing pages or submitting your information through them, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the site.
Last updated: 20th January, 2026
These Terms of Use ("Terms") govern your access to and use of the TrustLoop platform, website, mobile applications, and related services (collectively, the "Services") provided by Loop Systems Pty Ltd (ABN 40 693 059 031, "TrustLoop", "we", "us", or "our"), an Australian company.
The Services are designed primarily for organisational customers ("Customer Organisations" – such as schools, educational institutions, community groups, youth organisations, and government entities) and their authorised users (e.g. staff, parents, guardians).
Important Disclaimer: TrustLoop is a data management and workflow platform only and does not provide legal, medical, safeguarding, child protection, educational, or other professional advice. Customer Organisations are solely responsible for their own policies, decisions, compliance obligations, and any reliance on the Services.
By accessing or using the Services, you agree to be bound by these Terms. If you are using the Services on behalf of an organisation, you represent that you have authority to bind that organisation. If you do not agree, you must not use the Services.
These Terms incorporate the TrustLoop Privacy Policy (available at https://trustloop.solutions/privacy-policy/), which forms an integral part of these Terms.
We may update these Terms from time to time. Material changes will be notified via the Services, email, or website. Continued use after changes constitutes acceptance.
TrustLoop provides a secure digital platform for Customer Organisations to manage forms, consents, approvals, communications, records, workflows, and related data (including sensitive information such as health and child-related data).
The Services are provided on a subscription basis to Customer Organisations, "as is" and "as available". We may modify, update, suspend, or discontinue features at any time, with reasonable notice where practicable
The following domain names are used to provide the services described above:
We may suspend or terminate accounts for violations of these Terms or at a Customer Organisation's request.
You agree to use the Services:
Prohibited activities include:
Customer Organisations own and retain all rights to data they submit or generate through the Services ("Customer Data").
By using the Services, Customer Organisations grant TrustLoop a worldwide, non-exclusive, royalty-free licence to host, process, transmit, and display Customer Data solely as necessary to provide and improve the Services, in accordance with the Privacy Policy.
You (and your Customer Organisation) are solely responsible for:
TrustLoop does not grant Customer Organisations general audit rights to its systems, except where required by law or expressly agreed in writing.
TrustLoop owns all rights, title, and interest in the Services, including software, design, trademarks, documentation, and underlying technology.
No ownership rights are transferred. You may not copy, modify, reverse-engineer, or create derivatives without permission.
The Services may integrate with third-party tools or links. We are not responsible for third-party services, their availability, or content. Use is at your own risk and subject to their terms.
Use of personal information is governed by the Privacy Policy, which outlines our compliance with the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs). TrustLoop acts primarily as a data processor for Customer Organisations. Customer Data is hosted within Australia, in accordance with TrustLoop’s Privacy Policy and applicable Australian privacy laws.
To the maximum extent permitted by law, and except as expressly set out in any separate written service agreement between TrustLoop and a Customer Organisation, the Services are provided “as is” and “as available”, without warranties of any kind (express or implied).
Nothing in these Terms excludes or limits any express obligations or commitments agreed in a client service agreement, including agreed security or data protection measures.
To the maximum extent permitted by law (and noting Australian Consumer Law protections that cannot be excluded), TrustLoop is not liable for indirect, incidental, consequential, special, or punitive damages (including loss of data, profits, or goodwill) arising from use of the Services, even if advised of the possibility.
Our total liability is limited to the fees paid by your Customer Organisation in the 12 months preceding the claim.
TrustLoop is not liable for any failure or delay in performance caused by events beyond its reasonable control, including natural disasters, cyber incidents, infrastructure outages, government actions, pandemics, or other force majeure events.
You (and your Customer Organisation) agree to indemnify and hold TrustLoop harmless from claims, losses, or damages arising from:
Customer Organisations may terminate their use of the Services in accordance with the terms of their applicable subscription agreement or client service agreement with TrustLoop.
Where a Customer Organisation has entered into a separate written service agreement with TrustLoop, that agreement governs termination rights, notice periods, and data handling on termination, and prevails over these Terms to the extent of any inconsistency.
These Terms are governed by the laws of Australia.
Where a Customer Organisation has entered into a separate written service agreement with TrustLoop, the governing law and dispute resolution provisions of that agreement prevail to the extent of any inconsistency.
For questions:
Company Name: Loop Systems Pty Ltd
Trading Name: TrustLoop
ACN: 693 059 031
ABN: 40 693 059 031
Registered Address: 3/4 Pine Grove Road, Woombye, Queensland, 4559
Main Business Location: Bundaberg, QLD 4670
Phone: 07 2111 8644
Email: contact@trustloop.solutions